Doc‑Air and its affiliated entities (“we”, “us”, “Company”) collect, use, and disclose personal information when you use our website and services.
2. Information We Collect
A. Personal Information You Provide
Contact data: name, email, postal address, phone number
Transaction data: purchase history, billing and shipping info
Message data: emails, support chats, surveys
Telephone recordings: phone orders or support calls
Survey & referral data
B. Information We Collect Automatically
Log data: IP address, browser type, pages viewed, timestamps
Device & browser data: OS, screen size, language
Analytics & usage data, including approximate geolocation
Mobile app data (if applicable): usage stats, crash reports, Wi‑Fi info
C. Cookies and Similar Technologies
We use cookies, pixels, and web beacons to track usage, improve our service, for analytics, and advertising. You can disable cookies in your browser—though some site features may not work properly if you do.
3. How We Use Your Information
We use collected information for:
Operating and improving our services
Processing orders and payments
Communicating (emails, updates, support)
Providing mobile app features (if applicable)
Internal business, legal, and compliance purposes
Marketing, analytics, advertising
Security, fraud prevention, troubleshooting
Notifications of changes to this policy/service
4. How We Share Your Information
We may disclose personal information to:
Subsidiaries & affiliates within the Doc‑Air/Ideal Living family
Service providers: IT, fulfillment, marketing, ad networks
Regulatory or legal authorities as required
Transaction partners in corporate events (e.g., mergers)
Advertisers and analytics platforms (e.g., Criteo, Quantcast)
5. International Data Transfers
Your data may be transferred across borders. We apply appropriate safeguards or seek your consent when required.
6. California Privacy Rights
For California residents, this policy includes details on categories collected, sources, uses, disclosures, and whether data was sold or shared (typically shared with advertising networks; not sold).
7. Third‑Party Links
Our site may contain links to third-party websites with their own privacy policies; we assume no responsibility for their practices.
8. Children’s Privacy
We do not knowingly collect information from users under age 13. We promptly delete any such data discovered.
9. Security
We use industry‑standard measures to protect your data. However, no system is fully secure—so please understand that absolute security cannot be guaranteed.
10. Changes to This Privacy Policy
We may update the policy occasionally. We’ll post changes on this page with updated dates. Continued use after posting constitutes acceptance.
11. Your Rights & Choices
You can disable cookies via your browser (some functions may be impacted).
California residents may request details, correction, deletion, or opt-out of data sharing.